Szczegóły publikacji

Opis bibliograficzny

Building resilience in hotels: Unveiling the nexus of entrepreneurial orientation, firm performance and fear of crisis / Marcin SUDER, Rafał KUSA, Andreas Kallmuenzer, Beata Glinka, Paweł Kłobukowski // International Journal of Hospitality Management ; ISSN 0278-4319. — 2025 — vol. 131 art. no. 104252, s. 1-16. — Bibliogr. s. 13-16, Abstr. — Publikacja dostępna online od: 2025-05-19

Autorzy (5)

Słowa kluczowe

fear of crisisfirm performanceentrepreneurial orientationsmall hotelsSEMwillingness to build resilience

Dane bibliometryczne

ID BaDAP160091
Data dodania do BaDAP2025-06-13
Tekst źródłowyURL
DOI10.1016/j.ijhm.2025.104252
Rok publikacji2025
Typ publikacjiartykuł w czasopiśmie
Otwarty dostęptak
Creative Commons
Czasopismo/seriaInternational Journal of Hospitality Management

Abstract

This study examines factors affecting the willingness to build resilience within the tourism industry during the last wave of COVID-19. Entrepreneurial orientation (EO) is shown as a catalyst for the willingness to build resilience, with firm performance and fear of crisis playing mediating and moderating roles, respectively. We treat resilience as a multidimensional concept that encompasses elements such as diversification, flexibility, digitalization, and cooperation. We tested the proposed research model on a sample of 117 small independent hotels in Poland. The findings showed that in the cases of cooperation and flexibility, the impact of entrepreneurial orientation is direct, for digitalization the effect is only indirect (mediated by firm performance), while for diversification the effect is both direct and indirect. This implies that in response to a crisis, if small hotels aim to strengthen their resilience (in its various dimensions), a high level of entrepreneurship is required, and for certain dimensions, an appropriate level of performance is needed. Noteworthy is the moderating role of a fear of crisis on the impact of EO on the willingness to strengthen flexibility.

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