Szczegóły publikacji

Opis bibliograficzny

The competencies for knowledge management and the process orientation in the post-Covid economy : generation Z students perspective / Waldemar Glabiszewski, Szymon Cyfert, Roman BATKO, Piotr Senkus, Aneta Wysokińska-Senkus // W: Business Process Management : Blockchain, Robotic Process Automation, and Central and Eastern Europe Forum : BPM 2022 Blockchain, RPA, and CEE Forum : Münster, Germany, September 11–16, 2022 : proceedings / eds. Andrea Marrella, [et al.]. — Cham : Springer Nature Switzerland AG, cop. 2022. — (Lecture Notes in Business Information Processing ; ISSN 1865-1348 ; 459). — ISBN: 978-3-031-16167-4; e-ISBN: 978-3-031-16168-1. — S. 310–325. — Bibliogr., Abstr. — Publikacja dostępna online od: 2022-09-07. — P. Senkus - błędnie przypisany do AGH

Autorzy (5)

  • Glabiszewski Waldemar
  • Cyfert Szymon
  • AGHBatko Roman
  • Senkus Piotr
  • Wysokińska-Senkus Aneta

Słowa kluczowe

knowledge managementprocess orientationcompetenciesCOVID-19generation Z

Dane bibliometryczne

ID BaDAP143377
Data dodania do BaDAP2022-11-09
DOI10.1007/978-3-031-16168-1_20
Rok publikacji2022
Typ publikacjimateriały konferencyjne (aut.)
Otwarty dostęptak
WydawcaSpringer
KonferencjaInternational Conference in Business Process Management 2022
Czasopismo/seriaLecture Notes in Business Information Processing

Abstract

Taking into account the changes occurring in the aftermath of the Covid-19 crisis and taking the perspective of students from generation Z currently entering the labour market, the aim of this article is to assess the increase in the importance of competencies for knowledge management on the impact of process orientation. The empirical research was conducted using an online survey method at two leading universities in Poland in economic education, and complete data were collected from 711 generation Z students. They were analysed using the structural equation modelling method. The results show that the increase in the importance of competencies for knowledge management following the Covid-19 crisis will affect the change of the five of six process orientation components, i.e. defining business processes more clearly, allocating resources to a greater extent based on business processes, broader setting of specific performance targets for different business processes, measuring the outcome of different business processes more closely and more unambiguous designation of process owners. Only in the case of rewarding employees based on the implementation of business processes in which they are involved, students from generation Z do not see the impact of the increasing importance of competencies for knowledge management.

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