Szczegóły publikacji
Opis bibliograficzny
The influence of technology development on communication on the example of a logistic system / Pascal Muam MAH, Iwona SKALNA, John Muzam, Lilian Kuyiena Song // Journal of Information Systems & Operation Management ; ISSN 1843-4711. — 2022 — vol. 16 iss. 1, s. 172-188. — Bibliogr. s. 187-188, Abstr.
Autorzy (4)
- AGHMah Pascal Muam
- AGHSkalna Iwona
- Muzam John
- Song Lilian Kuyiena
Słowa kluczowe
Dane bibliometryczne
| ID BaDAP | 142037 |
|---|---|
| Data dodania do BaDAP | 2022-09-28 |
| Tekst źródłowy | URL |
| Rok publikacji | 2022 |
| Typ publikacji | artykuł w czasopiśmie |
| Otwarty dostęp |  |
| Czasopismo/seria | Journal of Information Systems & Operation Management |
Abstract
Today's technology era is taking a focal point on communication. It's seen that customer service is key in nowadays business world. With technology taking focal point in our education, health, social and business sectors respectively, it is because of development perspective in technology. Communication in logistic system have humans at the center. This study view technology development by examining technological systems, software, processes upgrade and applications on human to machines in the logistic system. To validate and make remarks, this study makes a dynamic tracking on the applicability, upgrade of various systems, process, software and applications of natural language processing tools with the used of STAR Model to demonstrate influence of technology development in the logistic system. The study uses questionnaires to collect data and draw conclusion and later on analyze the data collected literary in a hypothetical approach. Results show technology influence customer*supplier relationship and enhance positive needs and wants for both customers and suppliers. [ABSTRACT FROM AUTHOR]
